Referral Rewards
Terms & Conditions
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1. ​REFERRAL REWARDS
ZenVida Members may earn Referral Rewards when they refer eligible new customers who join ZenVida as Members.
The Referral Rewards available are:
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An additional 10 minutes added to your next Deluxe Reflexology treatment; and
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One (1) complimentary add-on to any 60-minute full body or facial massage.
For clarity, Referral Rewards do not include:
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premium or extended add-ons, including but not limited to mini-facials, body scrubs, or any add-on that extends a treatment duration by 30 minutes or more;
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service upgrades, enhancements, or benefits already included or available under your Membership; or
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any add-on with a value exceeding the standard complimentary add-on allowance determined by ZenVida.
ZenVida reserves the right to determine which add-ons qualify as complimentary Referral Reward add-ons.
2. ELIGIBILITY
To be eligible for Referral Rewards, you must:
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be an active ZenVida Member; and
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have completed at least one (1) full Membership payment.
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3. SUBMITTING A REFERRAL
Referrals must be submitted by the Member using the official ZenVida referral form before the referred person joins ZenVida.
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Referrals cannot be submitted retrospectively, backdated, or transferred between Members.
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4. APPLYING REFERRAL REWARDS
Referral Rewards are assigned to the eligible referring Member only and cannot be transferred, shared, exchanged, or reassigned.
Once applied, Referral Rewards cannot be amended or changed.
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5. RESTRICTIONS
Referral Rewards:
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cannot be used in conjunction with discounted services, special promotions, or other offers;
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cannot be exchanged for cash, credit, discounts, or other goods or services; and
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are subject to service availability and applicable booking conditions.
6. ELIGIBLE REFERRALS
Referral Rewards are only available where the referred person is a genuine new ZenVida Member.
Referral Rewards do not apply where the referred person:
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has previously held a ZenVida Membership within the previous six (6) months; or
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is joining through a duplicate, replacement, or related account created to obtain Referral Rewards.
Both the referring Member and the new Member must satisfy all eligibility requirements.
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7. REWARD ISSUANCE
Referral Rewards will only be issued once the referred Member has completed their first full Membership payment and that payment has been received by ZenVida.
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8. MISUSE OF REFERRAL REWARDS
ZenVida reserves the right to refuse, withdraw, or cancel Referral Rewards where it reasonably believes the referral process has been misused, manipulated, or submitted dishonestly.
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9. CHANGES TO REFERRAL REWARDS
ZenVida reserves the right to amend, suspend, or discontinue Referral Rewards at any time. Any changes affecting existing earned rewards will be communicated where required.
Please feel free to read ZenVida Terms and Conditions and for any queries, please visit our Contact Us page.
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