Privacy Policy

Last updated: 1 October 2025

 

1. Data Controller

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Owner: ZenVida Foot & Body S.L.
Registered address: Calle Virgen de los Peligros, 12, P4, Madrid 28013 Spain
Tax ID (NIF/CIF): B21653738
Email: hola@zenvida.es
Website: www.zenvida.es

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2. Purpose of Data Processing

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At ZenVida Foot & Body S.L., we process personal data for the following purposes:
To manage appointment requests or inquiries submitted via contact forms.
To send confirmations, updates, or information related to your booking.
To maintain a business relationship with clients and users.
To send, if requested, occasional updates or wellness-related news (newsletter).
We do not sell, rent, or share your personal data with third parties.

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3. Lawful Basis

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Data processing is based on:
The consent you provide by filling in a contact or booking form.
The performance of a contract (for appointment management and billing).
Legal obligations applicable to business recordkeeping.

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4. Data Retention

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Personal data will be stored only as long as necessary for the purpose collected, or
as required by law (typically 5 years for business data).

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5. Data Sharing

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Your data will not be shared with third parties, except when legally required or when
necessary to provide the requested service (e.g., online booking tools, membership
management, loyalty card management, email provider).

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6. User Rights

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You have the right to:

Access your personal data.
Request correction or deletion.
Request restriction or objection to processing.
Request data portability.
To exercise these rights, contact hola@zenvida.es with proof of identity.
You also have the right to file a complaint with the Spanish Data Protection Agency
(AEPD) at www.aepd.es.

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7. Security

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ZenVida Foot & Body S.L. applies appropriate technical and organizational
measures to protect your data from unauthorized access or misuse.